Fissare: Troubleshooting Tool in Improving Government Application Systems using Social Listening Concept
- Dianne Nicole G. Gabriel
- Rosicar E. Escober
- Open University, Polytechnic University of the Philippines
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Government agencies deploy different application systems all over the country. Every agency has its own application systems to deploy which conform to the mandate that they have. With those application systems, implementing agencies most likely will seek help in implementation and maintenance. Same goes with the deployment agency; they must continuously support the systems being implemented to ensure that the client gets the full-function of the systems.
- Knowledge-Based System, Social Listening, Sentiment Analysis, Data Mining
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APA 7th Edition:
Gabriel, D., & Escober, R. (2019). Fissare: Troubleshooting Tool in Improving Government Application Systems using Social Listening Concept. Innovatus, 2(1), 77-82.
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Harvard:
Gabriel, D. and Escober, R., 2019. Fissare: Troubleshooting Tool in Improving Government Application Systems using Social Listening Concept. Innovatus, 2(1), pp.77-82.
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IEEE:
[1] D. Gabriel and R. Escober, "Fissare: Troubleshooting Tool in Improving Government Application Systems using Social Listening Concept", Innovatus, vol. 2, no. 1, pp. 77-82, 2019.
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